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Flik Studio is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our applications and services. Please read this policy carefully.
Overview
This Privacy Policy applies to all products and services offered by Flik Studio. ("Flik Studio", "we", "us", or "our"), including our mobile applications, web interfaces, and any associated services (collectively, the "Service"). By accessing or using the Service, you acknowledge that you have read and understood this policy.
Data We Collect
We collect information you provide directly, information generated through your use of our Service, and information from third-party sources. The categories of data we collect include:
- personAccount Information: Name, email address, password hash, profile photo, and subscription tier when you register for an account.
- imageUploaded Content: Images and media files you upload for AI processing. These are used solely to provide the transformation service you request.
- analyticsUsage Data: Features used, session duration, in-app actions, error reports, and performance metrics collected automatically.
- devicesDevice Information: Device type, operating system, unique device identifiers, IP address, and browser type.
- paymentsPayment Information: Transaction details processed through our payment provider (Stripe). We do not store full card numbers on our servers.
How We Use Your Data
We use the information we collect to deliver, maintain, and improve the Service. Specific purposes include:
- check_circleProviding AI-powered image transformations you request
- check_circleProcessing payments and managing your subscription
- check_circleSending transactional emails such as receipts, password resets, and service notifications
- check_circleImproving and developing new AI models and features (using anonymized, aggregated data only)
- check_circleDetecting, preventing, and addressing fraud, abuse, and security incidents
- check_circleComplying with legal obligations and enforcing our terms
We do not sell your personal data to third parties for marketing purposes.
Sharing & Disclosure
We share your information only in the following limited circumstances:
- businessService Providers: Trusted vendors who assist us in operating the Service (cloud hosting, payment processing, analytics) under strict data processing agreements.
- gavelLegal Requirements: When required by law, court order, or governmental authority, or to protect the rights and safety of our users and the public.
- mergeBusiness Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.
AI & Your Images
Your uploaded images are processed by our AI systems to generate the transformations you request. We take the following specific commitments regarding your image data:
- shieldImages are processed in encrypted, isolated environments and are never made accessible to other users.
- shieldWe do not use your uploaded images to train AI models without your explicit, opt-in consent.
- shieldUploaded originals are automatically deleted from our servers within 30 days unless you have saved them to your account gallery.
- shieldGenerated output images are stored in your account and can be deleted by you at any time.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. If you close your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal purposes (such as billing records, which are retained for 7 years per financial regulations).
Uploaded source images: deleted within 30 days of upload or upon account closure. Generated output images: retained until you delete them or close your account. Log data: aggregated and anonymized after 12 months.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- downloadAccess & Portability: Request a copy of the personal data we hold about you in a machine-readable format.
- editCorrection: Request that we correct inaccurate or incomplete information about you.
- deleteDeletion: Request deletion of your personal data, subject to certain legal exceptions.
- blockRestriction & Objection: Object to or restrict certain processing of your data.
- do_not_disturb_onOpt-Out: Opt out of marketing communications at any time via the unsubscribe link in any email.
To exercise any of these rights, please contact us at product@flikspace.com. We will respond within 30 days.
Security
We implement industry-standard security measures to protect your information, including TLS encryption in transit, AES-256 encryption at rest, access controls and audit logging, and regular third-party security assessments. While we strive to protect your personal information, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
Cookies & Tracking
We use cookies and similar tracking technologies to enhance your experience. Categories include essential cookies (required for the Service to function), analytics cookies (to understand usage patterns), and preference cookies (to remember your settings). You can manage your cookie preferences through your browser settings or our in-app cookie manager. Note that disabling certain cookies may affect Service functionality.